Privacy Policy

Intelex Pty Ltd regards customer privacy as an important part of our relationship with our customers.  The following privacy policy applies to all Intelex users and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact Intelex on (03) 9888 0110.

Collection of Information

In order to use the Intelex website, we may require information from you in order to provide the best service possible. Correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by Intelex is collected via correspondence from you or your company.  This may be via telephone, email, mail, fax or directly through our website.

Use of Collected Information

Any details collected from Intelex's customers are required in order to provide you with our products and/or services and a higher level of customer service.

Storage of Collected Information

The security of your personal information is important to us.  When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL).  When credit card details are collected, we simply pass them on in order to be processed as required.  We never permanently store complete credit card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

Access to Collected Information

If you’re personally identifiable information changes or if you no longer desire our services, you may correct, update, delete or deactivate such information by contacting This email address is being protected from spambots. You need JavaScript enabled to view it.  


If you purchase a product or service from us, we may request certain personally identifiable information from you.  You may be required to provide contact information (such as name, address, email etc.) and financial information (such as credit card number, expiration date etc.). We use this information for billing purposes and to fill your orders.  If we have trouble processing an order, we will use this information to contact you.


Intelex uses personally identifiable information for essential communications, such as emails, accounts information and critical service details.  We may also use this information for other purposes, including promotional emails.  If at any time a customer wishes not to receive such correspondence, they can click on the ‘unsubscribe’ link that accompanies each promotional email.  Alternatively an email can be sent to This email address is being protected from spambots. You need JavaScript enabled to view it.  requesting such removal. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Intelex may at its discretion use other third parties to provide essential services on our site or for our business processes.  We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Intelex does not share any information with third parties for unknown or unrelated uses.


We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order or legal process served on our website.


Links on the Intelex site to external entities are not covered within this policy.  The terms and conditions set out in this privacy statement only cover the domain name of

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page and other places deemed appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.  We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.